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FREQUENTLY ASKED QUESTIONS

WHICH MENU CAN I SELECT FROM?

The current menu posted are what's available for the next delivery date. Our menus change every week so there's no confusion in what menu is available for what week.

DO YOU HAVE A PICK UP LOCATION?

Currently, we are only available for deliveries. Pick-up option is not available. You can find our Shipping Fees upon Checkout where you choose based on your city. Please note, we do not deliver to P.O. Boxes.

WHY CHOOSE NOURISHINGFOODZ?

Nourishing Foodz is like no other- no, really! Our meals are created so that you never have to feel guilty about "buying out". Our meals are made with the freshest ingredients. Nothing from the freezer, except for the shrimp (they're a bit harder to source, that's why!). We only use grapeseed oil and avocado oil, and vegetable oil for frying. Our meals contain low sodium, no MSG (Monosodium Glutamate). We put a lot of thought into our menus, so you can experience great tasting foods, without having to worry about high calories, or high sodium intake. But the best way to really know why we're so good, is if you try us out yourself! 

DELIVERY DAY

We only deliver every Sunday. We do not split delivery days that are placed under the same transaction; you will receive your entire order all at once. You will notice that there is only 1 option for delivery date. This is because our menu changes every week. 

WHAT TIME SHOULD I EXPECT MY ORDER TO ARRIVE?

Our delivery window is between 2pm-9pm. You will receive a text message from the delivery driver when your order is next for delivery, and as well as when it has been dropped off at your address. The driver is not responsible for any lost, stolen, or wrong address, once the meals have been delivered. Please ensure you type in the correct address upon Checkout. The driver is also not expected to wait for more than 5 minutes, or enter any building for their safety. You must meet the driver outside.

HOW DO I REHEAT MEALS?

All meal containers can be heated in a microwave. Simply remove the lid. If you choose to freeze the meals, the best option for reheating is to heat the contents of your meal container into an oven-safe baking tray and reheat in an oven, toaster oven, or microwave. Make sure to remove any sauce containers or fresh salads/fruits out of the bowls before heating! It is advisable to not reheat any coleslaw or leafy salads.

HOW LONG WILL THE FOOD LAST?

We recommend that you refrigerate your meals and/or drinks as soon as you receive them. Proper refrigeration is necessary in order to preserve your meals properly. Place them in the very back of the fridge, away from the door. Meals should be consumed between 1-6 days if refrigerated for maximum freshness. Each meal has its own expiration date as fresh salads have a shorter life shelf in comparison to protein. If you do not intend on eating the meals within the first 6 days, we recommend freezing them.

ARE YOUR MEALS FRESH OR FROZEN?

All meals are prepared fresh the day before, or the day of, delivery. Upon delivery, refrigerate the meals immediately and reheat in microwave or oven when ready to be consumed. We recommend reheating for 2-5 minutes according to your preference. If you choose to freeze your meals, reheat the contents of your meal container into an oven-safe baking tray and reheat in an oven or oven toaster.

DO I RETURN THE CONTAINERS?

As of right now, we don't have a recycling program. However all of our containers are reusable.

DO YOU OFFER GIFT CARDS?

Not at the moment.

ALLERGENS (dairy, nuts, gluten, etc.)

Though some of our meals do not contain such allergens, we are not a nut-free, dairy-free, or gluten-free kitchen. Though we ensure that allergens cross contaminate with other ingredients, we cannot claim as such. For more information, please contact us.

WANT TO KNOW MORE ABOUT US?

Click 'here' to learn more! :)

EMAIL US AT NOURISHINGFOODZ@GMAIL.COM

OR CALL US AT (905) 581-3303

WITH ANY QUESTIONS YOU HAVE ABOUT OUR MEALS OR SERVICES

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