FREQUENTLY ASKED QUESTIONS
DO YOU HAVE A PICK UP LOCATION?
Currently, we are only available for deliveries. Pick-up option is not available. You can find our Shipping Fees upon Checkout where you choose based on your city. Please note, we do not deliver to P.O. Boxes.
WHY CHOOSE NOURISHINGFOODZ?
Nourishing Foodz is like no other- no, really! Our meals are created so that you never have to feel guilty about "buying out". Our meals are made with the freshest ingredients. Nothing from the freezer, except for the shrimp (they're a bit harder to source, that's why!). We only use grapeseed oil and avocado oil, and vegetable oil for frying. Our meals contain low sodium, no MSG (Monosodium Glutamate). We put a lot of thought into our menus, so you can experience great tasting foods, without having to worry about high calories, or high sodium intake. But the best way to really know why we're so good, is if you try us out yourself!
All Lean and Holistic orders are delivered on Wednesdays or Sundays (depending on the day you select). All other orders such as Custom Meals, Mini Foodie Meals, Drinks, Juices, Milks, Shots, and/or Jellies are available for delivery on Mondays, Tuesdays, Wednesdays, or Thursdays. If any of these orders are combined with an order of Lean and/or Holistic meals, then you will receive your entire order either on Wednesday or Sunday (depending on the day you select). We do not split delivery days; you will receive your entire order all at once.
WHAT TIME SHOULD I EXPECT MY ORDER TO ARRIVE?
Between Monday through Saturday, our delivery window is between 3pm-8pm. On Sundays, delivery starts at 12pm. You will receive a text message from the delivery driver whether your order is up next for delivery, and as well as when it has been dropped off at your address. The driver is not responsible for any lost, stolen, or wrong address, once the meals have been delivered. Please ensure you type in the correct address upon Checkout. The driver is also not expected to wait for more than 5 minutes, or enter any building.
DO YOU HAVE ANY GLUTEN-FREE OPTIONS?
Yes, we've got a good selection of gluten-free meals. Feel free to check out our weekly menu in the 'Order' tab, then select either 5, 10, 15, or 20 meal options, which will then bring you to the full product page where you can view our entire month's menu, complete with labels such as gluten-free, or whether something contains dairy. If any of our meals contains any types of nuts, it will be stated which nut it contains, otherwise our meals are generally nut and peanut free.
CUSTOMIZE YOUR PLANS
Looking for a specific meal plan due to your dietary restrictions or allergies (Gluten Free, Dairy Free, Keto)? Need to add 20+ meals for your family? Need to change the number of meals required each week due to work?
We can customize your plans! Email us at firstname.lastname@example.org with requests and we will try our best to accommodate you.
HOW DO I ORDER VEGAN OPTIONS?
We have vegan options available on our Order page but if there's a specific meal you'd like to order minus meat, e-mail email@example.com and NourishingFoodz will replace the meat with vegetables.
CAN I CHOOSE FROM BOTH LEAN AND HOLISTIC MENU?
Yes, you certainly can! Please keep in mind that your meals will be considered Holistic pricing, so you must select "Holistic" under "Meal Type". In addition, the number of meal choices does not change so ensure you select the right amount of options depending on the number of meals you select. For instance, if you chose 10 meals, and have the option of 2-3 different meal choices, ensure that the number of lean and holistic choices add up to 3 different meals.
HOW DO I REHEAT MEALS?
All meal containers can be heated in a microwave. If you choose to freeze the meals, the best option for reheating is to heat the contents of your meal container into an oven-safe baking tray and reheat in an oven, toaster oven, or microwave. Make sure to remove any sauce containers out of the bowls before heating! It is advisable to not reheat any coleslaw or leafy salads.
HOW LONG WILL THE FOOD LAST?
We recommend that you refrigerate your meals and/or drinks as soon as you receive them. Meals should be consumed between 4-7 days if refrigerated. If you do not intend on eating the meals within the first 7 days, we recommend freezing them.
ARE YOUR MEALS FRESH OR FROZEN?
All meals are prepared fresh the day before, or the day of, delivery. Upon delivery, refrigerate the meals immediately and reheat in microwave or oven when ready to be consumed. We recommend reheating for 2-5 minutes according to your preference. If you choose to freeze your meals, reheat the contents of your meal container into an oven-safe baking tray and reheat in an oven or oven toaster.
DO YOU OFFER GIFT CARDS?
Yes, we sell gift cards! You can find it under the Order tab and choose your desired amount.
DO YOU OFFER HALAL MEAT OPTIONS?
Yes, we carry halal chicken. For other halal options, there's an extra charge of $10.
ALLERGENS (dairy, nuts, gluten, etc.)
Though some of our meals do not contain such allergens, we are not a nut-free, dairy-free, or gluten-free kitchen. Though we ensure that allergens do not come in contact with our foods, we cannot claim as such. For more information, please contact us.
EMAL US AT WITH ANY QUESTIONS YOU HAVE ABOUT OUR MEALS OR DELIVERY.